Team Leader-QA/ QC
at
Shell Transource Ltd
, Mumbai, INDIA
July 2006 – May 2009
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
Knowledge of Tata Indicom Process in MAHARASHTRA
1)Preparing and
checking Customer Application Form and Verify customer Proof of
Identity,
2)Proof of Signature,
3)Applicant Recent Photograph,
4)Proof of Address document,
5)Given Status (Valid or
Rejecting)
6)Inword & Validation,
7)Help Desk,
8)Data
Entry,
9)Quality checking (QC),
10)Auditing,
11)MIS,
(Management Information System)
12)Scanning,
13)Merging,
14)Indexing,
15)Server uploading,
16)Ware-house Department
Clark at Maharashtra Legislautre Secretarite , Mumbai, INDIA
June 2009 – Currently Working
Industry: Recruitment/Employment Firm
Functional area: Legal